A Cross-Cultural Comparison of Business Complaint Management Expectations
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Journal of Marketing Theory and Practice
سال: 2015
ISSN: 1069-6679,1944-7175
DOI: 10.1080/10696679.2015.1032392